ZEAL Network unveils new player protection agreement with Mindway AI

ZEAL Network will use Mindway’s automated GameScanner technology to strengthen player protection measures.

GameScanner acts as a virtual psychologist that can be applied across all types of gambling.

Mindway AI, an offshoot of Aarhus University in Denmark, has developed the technology to identify those most at risk of gambling addiction. This is based on scientific algorithms to detect those most at risk early in the process.

Helmut Becker, CEO of ZEAL Network, said: “As a provider of online lotteries, the protection of our players and the prevention of gambling addiction are a top priority.

“For this reason, it is of utmost importance for us to apply proven technologies and methods to protect players, regardless of legal requirements. We are proud to have found a partner in Mindway AI that has specialised in gambling risk detection and incorporates scientific aspects such as neuroscience and psychology into its product development, in addition to innovative technologies such as AI,” he concluded.

Rasmus Kjaergaard, CEO of Mindway AI, added: “Although lottery products have a low potential for addiction, it is essential to reduce possible risks and to monitor and protect at-risk gamblers.

“We are pleased that ZEAL trusts our GameScanner and hereby the first AI-based virtual psychologist specifically designed to detect at-risk gamers. Together, we are thus forming an alliance to improve gambling safety.”

Earlier this year, ZEAL won the follow-up licence for the German National Lottery until 2029.

ZEAL also posted a 54.2% rise in EBITDA in 2021.