Malta Gaming Authority suspends Betago licence for multiple breaches
Regulator instructs the operator to refund all players registered and keep all player information on hand
The Malta Gaming Authority (MGA) has suspended Betago’s licence after it established the operator made multiple breaches relating to reg. 9 of the regulations.
Betago was found to have breached three points of the MGA’s regulations following the investigation.
The regulator stated that the operator had failed to pay the body for its operations in a timely manner and that it still owed money to the MGA.
The MGA has noted that Betago must retain and provide access to all registered players’ records and refund any cash its players have in their accounts.
Betago has the right to appeal the decision.
This is the second regulatory action the MGA has enacted in the last month, as the regulator suspended Genesis Global’s licence after the operator entered insolvency in December 2022.
The licence was suspended per MGA regulations around insolvency.
The watchdog said: “This sanction is being imposed upon the authorised person [Genesis Global] for having breached reg. 9 (1) (f) of the regulations since the authorised person is being wound up.
“The authorised person is thus no longer authorised to carry out any gaming operations, register new players or accept new customer deposits, and must continue collaborating with the authority.”
When Genesis entered insolvency, the firm sent a letter to all its 140 staff members stating that they would be made redundant due to the insolvency.
The letter also said that staff might not be paid all, or any of, the money owed to them in wages.