Dutch self-exclusion numbers top 10,000 in just six months
After initial hiccups on launch, the Cruks self-exclusion system has reached the landmark in responsible gambling
Since its launch at the beginning of October 2021, the Dutch self-exclusion platform Cruks (Centraal Register Uitsluiting Kansspelen) has seen more than 10,000 registrations.
Self-exclusion tool Cruks experienced a tricky start, suffering a technical fault on launch day – 1 October 2021. The system eventually went live on 4 October 2021. The issue was addressed by the head of the Netherlands Gambling Authority (KSA) René Jansen in a statement on the regulator’s website.
Cruks is part of the new Gambling Act in the Netherlands, which legalises online gambling. This law also tightened the requirements for addiction prevention. Slot machine arcades, Holland Casino branches and online gambling providers should consult the Cruks system before they allow players to deposit funds.
If someone is registered on the Cruks system, they are denied from playing online, in arcades or casinos.
Players can be registered in two separate ways for Crucks. They can exclude themselves or be referred by an operator or close friend for a minimum of six months up to 99 years. A player can subsequently cancel after six months of registration but no sooner.
Meanwhile the Dutch Gambling Authority (KSA) has moved to place more responsibility for safer gaming at the doors of operators urging firms to implement stricter loss and time limits.