Gibraltar Gambling Division issues Luckywins warning after user complaints

The Gibraltar Gambling Division has issued a consumer warning following concerns over online casino operator Luckywins (luckywins.io).

The gaming regulator said it had received complaints regarding players being offered “large and probably false bonus offers” to tempt them to sign up and gamble.

The regulator also noted that the website “wrongly uses the Government of Gibraltar logo and a fictitious GB licence number”, while Luckywins encourages documents to be uploaded to a site “which could be used to steal identity”.

The address given on the website purports to be in Spain’s La Linea region, just across the border from Gibraltar. Meanwhile, several B2B companies are listed as suppliers, yet the Gibraltar Gambling Commission said this could be “misleading” as IP/code may have been stolen and game content cloned.

Andrew Lyman, gambling commissioner, stated: “From time to time, illegal sites try to obtain credibility by claiming that they are licensed in Gibraltar.

“Their aim is to lull consumers into a false sense of security and we would encourage all consumers to carry out due diligence and avoid providing any details where there are doubts about licensed status.”

Luckywins.io is currently blocked to users in the UK.