Promoted feature: How to attract and retain top talent in igaming
Yulia Oncheva, chief HR officer at SOFTSWISS, shares how to effectively manage an HR department and attract and retain talent to amplify the success of a tech company in igaming
EGR Intel (EGR): You have managed HR departments in fast-moving consumer goods, banking and agriculture. How is building HR processes and creating a comfortable, productive work environment different in a technology company?Yulia Oncheva (YO):EGR: You’ve worked in the Netherlands, Jordan, Kazakhstan and Ukraine. What international HR trends can you highlight among major business players and what approaches have you integrated?YO:EGR: Today, SOFTSWISS offers remote or office work opportunities in Poland, Georgia, Belarus and Malta. What challenges do you face in building HR processes for a cross-border team?YO:EGR: Can you share some tips on optimising HR processes amid the rapid growth of client and product portfolios?YO:EGR: What distinguishes candidates applying for a job in a tech position? What are the hardest roles to fill?YO:EGR: Attracting talent is important, but retaining it is critical. What helps you keep staff at SOFTSWISS?YO:EGR: You joined SOFTSWISS in spring 2022 and since then the company has been awarded a number of accolades, including for its efforts in being a fantastic place to work. Why do you think SOFTSWISS was the winner?YO:EGR: What benefits does SOFTSWISS offer and what tailor-made projects do you implement to enhance the quality of employee interaction?YO:EGR: What are your plans for improving HR performance in 2023?YO:
Yulia Oncheva is chief HR officer at SOFTSWISS. Her global HR management experience includes introducing progressive HR approaches at British American Tobacco and Citibank (Kazakhstan), building an HR function and processes from scratch at Agrimatco Ltd (Jordan) and exploring and mastering European HR market specifics at ING Bank’s head office in Amsterdam. Oncheva joined SOFTSWISS in 2022 to supervise the cross-border team development strategy, expand the company’s HR geography and recruit top talent from all over the world.
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