Promoted feature: Maintaining safety for all
Max Portelli from Soft2Bet explains how the company protects itself and its clients against fraud and the processes that are used to identify suspicious behaviour
EGR Intel (EGR):What tools do you use to identify clients online? How do they work?Max Portelli (MP):EGR:Can you run us through the step-by-step process to ascertain if a client is real and the payment is safe?MP:EGR: How do you identify potentially fraudulent payments or activities? What do you do if one is identified? MP:EGR:How does KYC work when it comes to igaming? What is the basic difference from KYC identification in banking?MP:EGR:Is there any difference in ensuring secure transactions in various countries? If so, how do they do it, say, in Sweden versus Hungary?MP:EGR:What tools or means do you use to ensure the security of online payments? Does phishing still happen? What are other most commonly used methods of online payment fraud?MP:EGR:What would you advise online payers to check before making a transaction? What signs should raise alarm?MP:Soft2Bet CFO Max Portelli has years of experience in accounting and auditing, starting his career with KPMG Malta before becoming the financial reporting accountant for the airline of the Maltese islands. Prior to joining Soft2Bet, he undertook a successful five-year tenure as chief financial officer for the payment services provider Entercash. Portelli brings extensive skills in management, accounting and payroll, along with a deep understanding of external audits and International Financial Reporting Standards (IFRS).