Promoted feature: SOFTSWISS’ Game Aggregator success

Head of Game Aggregator Tatyana Kaminskaya discusses SOFTSWISS’ award-winning Game Aggregator and why the gaming provider’s customer service is a key differential

Contributor

21/12/2022

EGR Intel: SOFTSWISS’ Game Aggregator recently won best aggregator platform at the 2022 EGR B2B Awards. As the winner of this category and industry leader, what are the most important criteria of a successful game aggregator and how does it meet clients’ needs?

Tatyana Kaminskaya (TK):EGR Intel: What does the SOFTSWISS Game Aggregator offer over competitors? What non-standard ways of developing products like game aggregators do you see in igaming? TK:SOFTSWISS Game AggregatorEGR Intel: In May, SOFTSWISS revealed the results of its Game Aggregator client satisfaction survey which highlighted your high level of service support. Sometimes the level of service falls in the pursuit of technical innovation so how does SOFTSWISS address this balance?TK:EGR Intel: What extra features does the SOFTSWISS Game Aggregator currently have and what can we expect to see added in the future?TK: SOFTSWISS SportsbookEGR Intel: What markets is the SOFTSWISS Game Aggregator currently targeting? Do you have plans to enter new regions?TK:EGR Intel: What do you expect from the product over the course of the next 12 months?TK:SOFTSWISS is an international igaming company which supplies certified software solutions to managing gambling operations. Its team has over 1,300 employees and is based in Malta, Poland, Georgia and Belarus. SOFTSWISS hold a number of gaming licences and provide one-stop-shop igaming software solutions, with a vast product portfolio including the Online Casino Platform, Game Aggregator, Affilka affiliate platform, Sportsbook Platform and the most recently launched Jackpot Aggregator. In 2013, SOFTSWISS was the first in the world to introduce a bitcoin-optimised online casino solution.